Program duration: 240 hours.

Course includes: Introduction to Salesforce Cloud. Covers all the topics associated with Salesforce concepts: how it all began? Where is it being used? What caused it to be an all-time hit? It also will guide beginners, admins, and developers who wish to build their careers in Salesforce.

To learn Salesforce, focus on core CRM concepts (Leads, Accounts, Contacts, Opportunities), declarative configuration (fields, layouts, Flow automation), security (profiles, sharing), reporting/dashboards, and then delve into development with Apex & Lightning Web Components (LWC) for custom apps, plus integration and AI. Start with basics on Salesforce Trailhead, a key learning platform.